Cancellation Policy: Once your payment is confirmed, we immediately start the production process for your customized products. Due to the nature of customization and the personalized attention required, cancellations are not permitted once the order has been placed.
Refund Policy: Our primary goal is to ensure that you receive high-quality, customized products that meet your expectations. As part of our commitment to excellence, we adhere to the following refund policy:
Non-Refundable Purchases:
All sales are final. We do not offer refunds for any products once the purchase has been made.
Transport Damage Recovery:
In the rare event that your product is damaged during transport, we will assist you in recovering the damages. Please contact our customer service team immediately upon receiving the damaged item to initiate the recovery process.
Important Considerations:
Due to the bespoke nature of our products, refunds are not available for customized items.
After the purchase is completed and payment is processed, orders cannot be canceled, and the billing amount is non-refundable.
We encourage you to review your order carefully before making a purchase to ensure all details are correct.
Contact Information: For any queries or further assistance, please reach out to our customer service team at Support@plpherbal.com or call us at 9903421791
We appreciate your understanding and thank you for your business.
